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Safeguarding support unit psychology service

This resource has been put together to help you know what to expect when coming to Psychology at the Safeguarding Support Unit (SSU).

What will be the same coming back to the SSU?

You probably will have visited our Safeguarding Support Unit before. You might even spot some of the same people you saw before (a doctor, a nurse or a support worker) when you arrive. The support workers will look after you in the waiting room.

What will be different?

Lots of young people feel worried or nervous about coming back again. It is really important to remember that your appointment with psychology will be different to other visits you have had to the SSU.

You will be invited to a psychology appointment if someone thinks you may need some extra help. After you have arrived for your appointment, you will be invited into our Sunshine Room where you will talk to a psychologist.

What will happen
  • We will ask you questions about your worries as well as the good things in your life. We will ask about home, family, school and friends.
  • You will be asked whether you would like to have the person you have brought with you (such as your parent or carer) in your appointment. Some young people prefer to speak alone whilst others feel better being with someone. The person you have brought might also like to have some time speaking to the psychologist on their own.
  • At the end of the session, a plan will be agreed – some further sessions might be booked in or it might be decided that you don’t need to come again.
What won't happen
  • You will not have a medical examination – in psychology we only talk or do activities like drawing.
  • We never take blood, give injections or give tablets in psychology – this happens in different parts of the hospital!

Who will you meet with?

You will meet with one psychologist, and their name will be on your appointment letter. Our psychologists are Kat Tidswell and Charlotte Wright. You may also see a trainee clinical psychologist too.

What is a psychologist and what might you talk about?

The psychologists at SSU are part of Child Mental Health Services. A psychologist is someone who helps people with their thoughts and feelings. Our psychologists are ‘specialists’ at working with children and teenagers and their families when something stressful has happened.


You might be feeling a whole mixture of feelings. The young people we see report feeling lots of different feelings. Here are some examples:

  • stressed
  • worried
  • upset
  • low
  • guilty
  • angry
  • confused
  • unsafe

Some young people don’t really know how they feel or describe feeling numb (can’t really feel anything).

We can help you understand your thoughts and feelings no matter what they are.


Your psychologist will keep what you talk about private. However if they are worried about your safety, or somebody else’s safety, they will have to let someone know. This is so that we can make sure that you and everyone else is safe.

We might need to talk with your parent or carer, a social worker, the police or someone at school. Your psychologist will talk with you about this if they are worried about your safety.

What if I am still worried about my psychology appointment at SSU?

If you are worried about your psychology appointment and would like to ask us any questions, you can give us a call beforehand.

We look forward to meeting you soon.

Is something missing from this resource that you think should be included? Please let us know

Contact us


Please note: this is a generic information sheet relating to care at Sheffield Children’s NHS FT. These details may not reflect treatment at other hospitals. This information is not intended as a substitute for professional medical care. Always follow your healthcare professionals’ instructions. If this resource relates to medicines, please read it alongside the medicine manufacturer’s patient information leaflet. If this information has been translated into another language from English, efforts have been made to maintain accuracy, but there may still be some translation errors. If you are unsure about any of the guidance in this resource or have specific questions about how it relates to your child, always ask your healthcare professional for further advice.

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Western Bank
S10 2TH

United Kingdom

Switchboard: 0114 271 7000

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