Why do we ask so many questions at check-in?

Easy Read resource about why we ask so many questions at check-in.

Widgits of correct forms and information

We check your contact details so we can get in touch.

Widgits of questions and thumbs and equals sign

We ask about your age, gender and ethnicity so we can make sure we can care for you fairly.

Widgits of questions and hand looking after person

We ask about language, interpreters, additional needs and adjustments to help us communicate, plan and support you better.

Widgits of arrows of change and person talking

If your personal details have changed, or there is something else you want us to know, please tell someone at reception.

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Disclaimer

Please note: this is a generic information sheet relating to care at Sheffield Children’s NHS FT. These details may not reflect treatment at other hospitals. This information is not intended as a substitute for professional medical care. Always follow your healthcare professionals’ instructions. If this resource relates to medicines, please read it alongside the medicine manufacturer’s patient information leaflet. If this information has been translated into another language from English, efforts have been made to maintain accuracy, but there may still be some translation errors. If you are unsure about any of the guidance in this resource or have specific questions about how it relates to your child, always ask your healthcare professional for further advice.

General Outpatients Children, parents and carers Service information Article Easy Read

Resource number: GEN13

Resource Type: Article

Why do we ask so many questions at check-in?

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