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What happens at my CAMHS appointment at Centenary?

Illustration of child, parents and psychologist together

I am going for a CAMHS appointment.

CAMHS want to help me to feel happy, well and safe.

Photograph of outside Centenary House

My appointment will be at Centenary House. My parent or carer will be told where the appointment is and how to get there. My parent or carer will come with me.

Photograph of outside Centenary House, going up towards the steps to front door

When I arrive for the appointment, I will walk up the stairs, go through the main door, and go to Reception. There is also a lift we can use if me or my parent or carer cannot use the stairs.

Photograph of reception

My parent or carer will let the receptionist know I am here.

Photograph of reception and waiting area with a place for colouring in

I might have to wait in a waiting room with my parent or carer. The waiting room will look like this.

A clock with part of the clockface coloured red and an arrow pointing around the outside from 12 to 4, meaning during an event

I could be waiting for a short time or a longer time. There might be other families waiting for appointments, or it might be quiet.

If I have not been seen within 20 minutes, my parent/carer or I can speak to the receptionist to ask what is happening with my appointment.

Photograph of door with a sign saying 'female toilet'

If I need to use the toilet, I walk down the corridor and the girls toilet is on the left.

Photograph of door with a sign saying 'male toilet'

The boys toilet is on the right.

When it is time for my appointment to start, a CAMHS worker will come and say my name.

Photograph of big stairs going up to the next floor

I will then walk to a room down the corridor. My parent or carer might come with me.

Photograph of a room with red chairs and a small table. There are cushions and a whiteboard on the wall next to a window

The room might look like this.

Photograph of a blue sofa and chairs with a rug and table. There is a desk and a whiteboard on the wall opposite the big windows

Or like this.

It might look a different way too.

The CAMHS worker will ask me questions about me and my life. I can ask questions too. The CAMHS worker wants to know how they can help me.

Photograph of big stairs going up to the next floor

When the appointment is finished, I will leave the room with my parent or carer. The CAMHS worker will show us the way out of the building.

Simplified year calendar with a bright image for each month

I might be asked to come back to Centenary House on a different day for another appointment. My parent or carer will tell me if I have another appointment with CAMHS.

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Please note: this is a generic information sheet relating to care at Sheffield Children’s NHS FT. These details may not reflect treatment at other hospitals. This information is not intended as a substitute for professional medical care. Always follow your healthcare professionals’ instructions. If this resource relates to medicines, please read it alongside the medicine manufacturer’s patient information leaflet. If this information has been translated into another language from English, efforts have been made to maintain accuracy, but there may still be some translation errors. If you are unsure about any of the guidance in this resource or have specific questions about how it relates to your child, always ask your healthcare professional for further advice.

Resource number: MH39

Resource Type: Article

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