Community continence products

Information about the products recommended by the Community Continence team.

Prescription of continence products

We will give you a few sample continence products depending on your child’s needs. This depends on an assessment of your child’s needs. Once we have all agreed on which product is most suitable for your child, we will send you a 16-week supply.

Any additional products will need to be paid for by you.

We are unable to provide continence products for treatable conditions such as bedwetting, soiling or constipation.

How do I make an order?

We will activate your first delivery. Future deliveries will need to be activated by you by calling 0800 030 4466. Deliveries can be placed up to 2 weeks before to the next delivery date.

When ordering, please have your child’s PIN (patient identification number) and date of birth ready as this will be required.

Before placing an order, make sure the product suits your child’s needs for the following 16-week supply.

What if my child’s needs have changed?

If your child needs a product reassessment, please contact the community continence team on 0114 271 7717. Products will be reassessed based on your child’s specific requirements.

A face-to-face visit is necessary once each year.

Products provided

These are provided given an assessment based on need.

Tena comfort with fixation pants.

Libero in various sizes similar to supermarket products up to size 7.

Tena slips ‘nappy style’ in various sizes from junior to adult.

Mini comfort fit inside store-bought pants. These may be appropriate for children, especially those who are actively attempting to use the toilet. To see instructional videos on how to fit the Tena slip and comfort pads visit Tena’s fitting guide.

We do not supply pull-up style pants.

Washable pants

As an alternative to support delayed toilet training and to encourage children to feel the sensation of being wet we can provide washable pants.

Wash before use at 40 degrees. Do not use fabric conditioner, tumble dry or iron.

Tips on fitting and usage

Try to ‘flatten out’ the product by unfolding it, and then refold it lengthways. This reshapes it to fit your child’s bottom and elevates the anti-leak cuffs. The fold will also help you to make sure the middle of the product is placed centrally, which will also help reduce the risk of leakage.

If your child needs to use adult-style pads or ‘all-in-one’ which includes 4 sticky tabs, angle the top 2 sticky tabs downwards towards your child’s legs, and angle the bottom 2 upwards towards your child’s head. This makes a better shape around their bottom and stops the product from gaping at the back.

Do not use talcum powder on your child’s bottom or groin area. If you need to use barrier creams, these should be used sparingly.

Do not use an oil-based cream as this will be absorbed by the product and will not absorb your child’s wee. This wee will then stay in contact with your child’s skin, and increases inflammation and soreness.

Products should be stored in a clean, dry environment, not a bathroom.

Wetness indicator (TENA comfort and slip)

The wetness indicators shows you when your child’s product needs changing.

The indicators are on the outside of the product as a yellow line. When the yellow line has become mostly blue, it is time to change.

This is helpful to make sure your child is using the right product for them.

If you check the wetness indicator and it is intact but the product has leaked, this is likely from incorrect or poor fitting, or it is the wrong size.

If your child has gone to the toilet and the lines have not expired and the product does not feel heavy, then it can be reapplied or left in place.

Bristol stool chart

How much should my child be drinking?

If your child is 4 to 8 years of age, need 1000ml to 1400ml total fluid intake per day.

Girls 9 to 13 years of age need 1200ml to 2100ml total fluid intake per day. Boys 9 to 13 years of age need 1400ml t0 2300ml total fluid intake per day.

Girls 14 to 18 years of age need 1400 to 2500ml total fluid intake per day. Boys 14 to 18 years of age need 2100ml to 3200ml total fluid intake per day.

What if my address has changed?

If you have changed address or any other personal details, please update the community continence team and the home delivery service.