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Chaplaincy team information for colleagues

Why Chaplains?

The NHS Patient Charter commits to looking after people “physically, mentally, and spiritually”. For children, this also reaches to their parents or guardians while they are in the hospital. Health Service guidelines outline a need to make “every effort to provide for the spiritual needs of patients and staff”. Hospital chaplains are employed to focus on providing this spiritual care.

Spiritual care

Spiritual care is about responding to inner, spiritual pain. This includes times such as being deeply upset or fearful, having a sense of isolation, or not being in control any more, deep questions like “why is this happening to me?”, or a deep sense of numbness. To offer spiritual care, a chaplain will visit people to provide a person centred approach, listening compassionately, being present with them, and supporting that person in whatever way they can.

Religious care

The chaplains also offer religious care, which is about helping patients, parents and guardians to carry on their religious practice while in hospital.

Spiritual care is wider than religious care, and is offered to anyone.

What do chaplains do?

The chaplains help with the inner, spiritual healing of patients, parents, guardians, and colleagues. They offer:

  • regular bedside visits to children and their family
  • support for anyone who is distressed, anxious, or afraid
  • support and comfort for those who are seriously or terminally ill, and their parents, carers, and families
  • comfort and prayer for anyone asking for this, especially for parents and carers of children close to death, or following a death
  • Christian religious services such as Baptism, Holy Communion, anointing of the sick, blessings, and funerals
  • contacts with major world faith representatives and communities
  • support for colleagues facing difficulties at work or at home
  • training for colleagues in areas such as spiritual and religious care, faith practices, care of the dying, or ethics

Who can ask to see a chaplain?

Anyone can ask to see a chaplain. This includes patients, parents, carers, guardians, relatives, Trust colleagues, and students.

How can the chaplains be contacted?

The chaplaincy is made up of a small group of part-time chaplains. There is normally a chaplain on the main hospital site for part of the day Monday to Friday, and they are also available to other Trust sites. At other times, a chaplain can be reached by their long distance pager via the switchboard. Non-urgent messages can be left on extension 17338, or 0114 271 7338 from an outside line.

Where requests for support relate to a particular religion or belief, the chaplaincy service may be able to contact one of the volunteer faith representatives. When this is unable to be arranged, other chaplaincy support will be offered.

Chaplaincy cover is provided 24 hours a day, every day, via the switchboard.

Chaplains from Sheffield Teaching Hospitals or locum chaplains share the emergency on-call rota during the night and at weekends.

The Chaplaincy Centre

This is on the top floor of the blue wing. It is two floors above the restaurant, and located next to the Cystic Fibrosis Unit. Here you will find:

  • the chaplains’ office
  • the chapel – a quiet place which is open 24 hours a day and is available for anyone
  • the Muslim prayer room – with ablution facilities, also open 24 hours a day

An A4 laminated poster for parents and guardians should be displayed on each ward. with a photo of the chaplains and information about contacting the service. Please contact the chaplains if you would like to request one for your work area.

Contact us

Chaplaincy Service
0114 2717338

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Please note this is a generic information sheet relating to care at Sheffield Children’s. The details in this resource may not necessarily reflect treatment at other hospitals. This information is not intended as a substitute for professional medical care. Always follow your healthcare professionals’ instructions. If this resource relates to medicines, please read it alongside the medicine manufacturer’s patient information leaflet. If you have specific questions about how this resource relates to your child, please ask your doctor.

Resource number: CHP1

Resource Type: Article

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Western Bank
S10 2TH

United Kingdom

Switchboard: 0114 271 7000

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